Legal
Privacy notice
Last updated 15 October 2026
This notice explains how Real Person Call collects and uses personal data when you visit this website, book a call with us, or apply to work as a caller. If anything is unclear, email hello@realpersoncall.com.
Who we are
Real Person Call is based in Glasgow, Scotland, and is the controller of the personal data described here. You can reach us at hello@realpersoncall.com.
What we collect and why
| When | What we collect | Why, and our lawful basis |
|---|---|---|
| You book a call | Name, email, company, phone and any answers you give when booking | To hold the call and follow up on it. Legitimate interests, and steps before entering a contract. |
| You become a client | Contact and billing details for the people we work with | To deliver the service and invoice it. Contract, and legal obligation for accounting records. |
| You apply as a caller | Name, contact details, CV, LinkedIn profile, your video interview, experience and availability, and our assessment notes | To assess you and put you forward for client contracts that match you. Legitimate interests, and steps before entering a contract. |
| You visit the site | Standard server logs: IP address, browser, pages requested, time | To keep the site secure and working. Legitimate interests. Logs are kept for a short period only. |
Sharing your data
We never sell personal data. We share it only with:
- Clients, if you are a caller and a client's brief matches you. We share your video and profile with that client only so they can decide whether to offer you a contract.
- Service providers who help us run the business, under contracts that protect your data: Calendly (scheduling), Google (email and video calls), SourceWhale (applications and records), Odro (video interviews), Notion (internal notes) and Replit (website hosting).
- Authorities, where the law requires it.
Some of these providers process data outside the UK, including in the United States. Where they do, we rely on the UK's adequacy regulations or the International Data Transfer Addendum to protect it.
How long we keep it
- Enquiries that don't become work: up to 2 years from our last contact.
- Client records: for the length of the engagement and 6 years after, for accounting and legal reasons.
- Caller applications and videos: up to 2 years from your last contact with us, or sooner if you ask us to delete them.
Cookies
This website does not set cookies and does not use advertising or analytics tools. If you arrive from a campaign link, your browser remembers that campaign for the length of your visit so a booking can show where it came from. Bookings are made on Calendly's own site, which has its own privacy notice.
Your rights
You can ask us for a copy of your data, to correct it, to delete it, to restrict or object to how we use it, or to move it to another provider. Email hello@realpersoncall.com and we'll reply within one month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
We'll update this notice if how we use data changes. The date at the top shows when it last changed.